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Prior to returning any product please contact us HERE.
You may return most new, unopened items within 30 days of delivery for store credit or an exchange. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Unless otherwise stated, all sales are final on clearance products.
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
NOTE: Analog Motorcycles will NOT ship to package forwarding locations based in the United States for international orders.
For international sales, if your country is not listed to ship to, please contact us HERE.
Analog Motorcycles fulfills our online orders on Mondays and Fridays. Generally, if you place an order before 3PM on Monday or Friday, the order will go out same day. If the order falls after 3PM on those days, the order will go out the following Monday or Friday. If you’re in desperate need of your order, please send an email to email@example.com and we’ll do our best to get you sorted in a timely fashion.
We use USPS for shipping orders. If you have any questions or concerns about whether or not we can ship to your location, please email firstname.lastname@example.org and we can clarify any questions you may have. We ship domestic and international shipments with regularity. With USPS international shipping, sometimes moving through customs can take a bit longer than we’d hope for, but this remains largely out of our control. If you have any special shipping requests, please email us and we’ll see what we can do.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.